ticket: use base32 project record ids
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# Implementation report: ticket-intake-workflow
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## Summary
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Added the user-invocable Ticket Intake workflow and lightly updated workflow development documentation.
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The workflow defines Intake as the clarification/materialization boundary between a user's request and Orchestrator routing. Intake clarifies the request, checks duplicate/related Tickets, prepares a draft, obtains user agreement, and creates/updates Tickets through typed Ticket tools.
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## Changed files
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- `.yoi/workflow/ticket-intake-workflow.md`
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- `docs/development/workflows.md`
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## Workflow behavior
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The new workflow covers:
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- user intent clarification;
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- duplicate/related Ticket checks with `TicketList` / `TicketShow`;
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- requirements, acceptance criteria, non-goals, escalation conditions, validation, and related-work capture;
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- explicit readiness classification:
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- `implementation_ready`;
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- `requirements_sync_needed`;
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- `spike_needed`;
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- `blocked`;
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- `unspecified` only with reason;
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- `needs_preflight` and risk flag handling;
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- user agreement before official Ticket creation;
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- `TicketCreate` for new Tickets;
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- `TicketComment` for existing Ticket refinement;
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- fail-closed behavior when typed Ticket tools are unavailable;
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- secret/private-context non-persistence rules;
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- handoff to `ticket-preflight-workflow`, `multi-agent-workflow`, `auto-maintain`, and future `ticket-orchestrator-routing`.
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## Non-goals preserved
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The workflow explicitly avoids:
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- scheduling implementation;
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- spawning coder/reviewer/investigator Pods;
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- creating worktrees;
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- merge/close/branch cleanup;
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- unattended automation;
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- user-agreement-free Ticket creation;
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- arbitrary filesystem writes to `work-items/`.
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## Review status
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External sibling reviewer approved with no blockers.
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Reviewer non-blocker about an old `work items` phrase in `docs/development/workflows.md` was fixed before commit.
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Remaining follow-up:
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- If a future first-class `TicketUpdate` tool is added, the existing-Ticket refinement path should decide when to use it versus `TicketComment`.
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## Validation
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Validation passed:
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- `git diff --check`
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- `./tickets.sh doctor`
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- targeted grep found no `WorkItem` / old system-name wording in the new workflow.
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No code/package changes were made, so `cargo check`, `cargo fmt`, and `nix build` were not necessary for this workflow/docs-only change.
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