---
description: Public Ticket intake requirements-sync workflow
model_invokation: true
user_invocable: true
requires: [workflow-resource-boundary]
---
# Ticket Intake Workflow

Clarify a user request until it can be represented as a concrete Ticket. Preserve user intent, write bounded requirements and acceptance criteria, and avoid creating duplicate or umbrella Tickets when a more concrete Ticket is appropriate.

Do not perform implementation side effects. If an existing Ticket is refined, make scope/readiness changes explicit and keep broad changes as drafts until user agreement is clear.