yoi/.yoi/tickets/20260605-040104-002/artifacts/implementation-report.md

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# Implementation report: ticket-intake-workflow
## Summary
Added the user-invocable Ticket Intake workflow and lightly updated workflow development documentation.
The workflow defines Intake as the clarification/materialization boundary between a user's request and Orchestrator routing. Intake clarifies the request, checks duplicate/related Tickets, prepares a draft, obtains user agreement, and creates/updates Tickets through typed Ticket tools.
## Changed files
- `.yoi/workflow/ticket-intake-workflow.md`
- `docs/development/workflows.md`
## Workflow behavior
The new workflow covers:
- user intent clarification;
- duplicate/related Ticket checks with `TicketList` / `TicketShow`;
- requirements, acceptance criteria, non-goals, escalation conditions, validation, and related-work capture;
- explicit readiness classification:
- `implementation_ready`;
- `requirements_sync_needed`;
- `spike_needed`;
- `blocked`;
- `unspecified` only with reason;
- `needs_preflight` and risk flag handling;
- user agreement before official Ticket creation;
- `TicketCreate` for new Tickets;
- `TicketComment` for existing Ticket refinement;
- fail-closed behavior when typed Ticket tools are unavailable;
- secret/private-context non-persistence rules;
- handoff to `ticket-preflight-workflow`, `multi-agent-workflow`, `auto-maintain`, and future `ticket-orchestrator-routing`.
## Non-goals preserved
The workflow explicitly avoids:
- scheduling implementation;
- spawning coder/reviewer/investigator Pods;
- creating worktrees;
- merge/close/branch cleanup;
- unattended automation;
- user-agreement-free Ticket creation;
- arbitrary filesystem writes to `work-items/`.
## Review status
External sibling reviewer approved with no blockers.
Reviewer non-blocker about an old `work items` phrase in `docs/development/workflows.md` was fixed before commit.
Remaining follow-up:
- If a future first-class `TicketUpdate` tool is added, the existing-Ticket refinement path should decide when to use it versus `TicketComment`.
## Validation
Validation passed:
- `git diff --check`
- `./tickets.sh doctor`
- targeted grep found no `WorkItem` / old system-name wording in the new workflow.
No code/package changes were made, so `cargo check`, `cargo fmt`, and `nix build` were not necessary for this workflow/docs-only change.